Privacy Policy
Effective Date: August 5, 2026
Privacy Policy
Complete Vitality Life LLC (“Company,” “we,” “us,” or “our”) operates www.completevitalitylife.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, communicate with us, request services, or opt in to receive text messages (SMS) from us.
By using our Site or submitting your information to us, including through our SMS/text messaging opt-in forms, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Contact Information
- Name
- Email address
- Phone number
- Mailing address
- Other information you voluntarily provide
SMS/Text Messaging Information
When you opt in to receive SMS messages from Complete Vitality Life LLC, we collect:
- Your mobile phone number
- Your SMS consent status
- The date, time, and method of your opt-in
- Records of SMS communications
Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referring URLs
- Cookies and similar tracking information
Communications
We may retain records of:
- Emails
- Website form submissions
- SMS messages
- Customer service communications
2. SMS/Text Messaging Privacy
If you opt in to receive text messages from Complete Vitality Life LLC, the following applies:
SMS Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Your mobile phone number, SMS consent information, and opt-in records are used solely for the purpose of providing the communications you requested from Complete Vitality Life LLC.
Types of SMS Messages
Depending on your relationship with us and the program you enrolled in, messages may include:
- Appointment reminders
- Scheduling confirmations
- Service updates
- Wellness education
- Account-related notifications
- Promotional offers and updates (when you have provided appropriate consent)
Message Frequency
Message frequency varies depending on your interactions with us and the services or programs you participate in.
Message and Data Rates
Message and data rates may apply. Charges depend on your wireless carrier and mobile plan.
Opt-Out
You may stop receiving SMS messages at any time by replying:
STOP
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
Help
For assistance, reply:
HELP
or contact us:
Complete Vitality Life LLC
Email: dgreyes@completevitality.net
Phone: 507-382-2881
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
3. How We Use Your Information
We may use your information to:
- Provide requested services
- Respond to inquiries
- Schedule appointments
- Send requested communications
- Deliver SMS notifications and updates
- Improve our website and services
- Process payments
- Maintain customer records
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information.
We may share information with trusted service providers who assist us with:
- Website hosting
- CRM and communication platforms
- SMS messaging services
- Payment processing
- Scheduling tools
- Business operations
These providers are only permitted to use your information to perform services on our behalf.
SMS opt-in data and consent records will never be sold, rented, or shared with third parties or affiliates for their own marketing purposes.
We may also disclose information when required by law or to protect our rights, safety, or property.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Understand visitor behavior
- Support advertising and marketing efforts
You may control cookie settings through your browser.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of internet transmission or electronic storage is completely secure.
7. Children’s Privacy
Our website and SMS programs are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
8. Your Choices
You may:
- Opt out of SMS messages by replying STOP
- Opt out of marketing emails using unsubscribe links
- Request access, correction, or deletion of your information by contacting us
9. Health Information Disclaimer
Information provided through this website, text messages, and communications is intended for educational and informational purposes only.
Complete Vitality Life LLC does not provide medical diagnoses through website content or SMS communications. Always consult with a qualified healthcare professional regarding medical concerns.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Contact Us
Complete Vitality Life LLC
Diego G. Reyes, Sole Member
102 Tennyson Dr
Mankato, MN 56001
Phone: 507-382-2881
Email: dgreyes@completevitality.net
